PLAN OFFICE HOURS—Monday to Friday 8:00am – 4:30pm

GENERAL INQUIRIES

Suite 2100, 3777 Kingsway
Burnaby BC V5H 3Z7
Canada

T 604.433.6310
TF 1.800.663.4384
F 604.433.0518

PENSION INQUIRIES

T 604.433.5862
TF 1.800.913.0022
pension@iwafibp.ca
 

LTD AND REHABILITATION INQUIRIES

T 604.433.6310
TF 1.800.663.4384
ltdrehab@iwafibp.ca

EMPLOYER AND CONTRIBUTION INQUIRIES

T 604.433.6310
TF 1.800.663.4384
contributions@iwafibp.ca

MEMBER COMMUNICATION

communications@iwafibp.ca

Be fraud aware

Unfortunately, fraud does happen. Please note that the Plan Office will never:

• Contact you to purchase additional insurance or pension credits,
• Ask you to email or text us your personal banking information (forms containing confidential information must be mailed or faxed to us instead), or
• Send you an email with a link prompting you to enter your personal banking information.

If you receive a suspicious call, email or letter, contact the Plan Office directly before providing any information.