We’re pleased to announce the latest MemberConnect feature. In our new update, members will be able to generate a pension estimate based on their current credited service combined with estimated future service.
If you received your invitation and haven’t signed up yet, we encourage you to activate your account to take advantage of the convenience your member portal can provide.
We are gradually inviting members to join MemberConnect so we can monitor and refine the portal. If you haven’t received your activation letter yet, we will be contacting you within the year. No need to call us unless you move, your invitation will be sent directly to you by mail and email.
To all pensioners:
Your 2022 annual pension benefit statement will be arriving by mail in May. It contains details about your monthly pension option and any beneficiary coverage you may have. Please read it carefully and verify that all your information is accurate and up to date.
To all active and deferred members:
Your 2022 annual pension benefit statement will be arriving by mail in June. It contains details of your pension as of December 31, 2022, as well as your current beneficiary on file. Please read it carefully and notify us if there are any errors or changes required. The longer errors go unnoticed, the more difficult they are to correct, and you don't want to risk not receiving credit for hours owed.
Included with all statements is a copy of the Spring/Summer 2023 issue of the After Work. The newsletter contains important information about your pension and LTD plans, retirement webinars, in-person meetings, layoff help and resources, and more.
On April 30, 2023, the Southern Interior Rehabilitation Office closed its doors as we said goodbye to Rehabilitation Counsellor Lincoln Cundiff. Members in the Kooteneys and Cariboo regions are now working with Kara Francis, and covering the Southern Interior is Kristen Rawluk. If you need to connect with rehabilitation services, contact the Plan Office in Burnaby, toll-free at 1.800.663.4384; and speak to an LTD staff member who can connect you with a rehabilitation counsellor.
Wondering how a layoff affects your pension plan? The following is a recording of the webinar held by the Plan Office will on March 30, 2023 at 12:00 p.m. PST.
This webinar explains how a layoff affects your pension and what options you have going forward.
For further resources see:
Break in service packages will be mailed out by March 24, 2023. These packages are for members who had a break in service as of December 31, 2022. You will have broken service and become a deferred member if you worked less than 350 covered hours in two consecutive calendar years.
The documents in this package are time-sensitive, so please be sure to review the contents at your earliest opportunity. Please contact us if you have moved, so we can forward your package to you.
This short, informative video explains your break in service options:
We will be mailing the 2022 T4A forms next week. If you have moved recently, please ensure that we have your correct mailing address so that there is no delay in getting your form to you.
We're pleased to announce that we've added a new feature to MemberConnect. With our most recent improvement, members will be able to see how their work history relates to their pension and sort by date, employer or benefit rate.
If you received your invitation and haven't signed up yet, we encourage you to activate your account.
We are gradually inviting members to join MemberConnect so we can monitor and refine the portal. If you haven't received your activation letter yet, we will be contacting you within the year. No need to call us unless you move, your invitation will be sent directly to you by mail and email.
To serve you better, we are updating MemberConnect and EmployerConnect Monday, Jan 23, 2023 from 4:30 pm to approximately 5:30 pm. During this time, you will not be able to log in to your account. We apologize for the inconvenience and look forward to serving you when services have been restored.
Our offices are closed at 3 pm on Friday, December 23, for the holidays. We will reopen on Tuesday, January 3, 2023, at 8:00 am, and we look forward to serving you upon our return. From all of us at the Plan Office, have a safe and happy holiday.
Please note we are experiencing a high number of pension member requests and experiencing staff shortages due to illness.
If you have contacted us, and are awaiting a response, a member of the pension team will get back to you as soon as we can. We thank you for your patience. If the matter is urgent, you can reach us by calling the pension department at 604.433.5862, or toll-free in BC at 1.800.913.0022.