Wondering how a layoff affects your pension plan? The Plan Office will be holding a webinar on March 30, 2023 at 12:00 p.m. PST to explain how a layoff affects your pension and what options you have going forward.
In the meantime, if you have questions or need help signing up, don't hesitate to contact us—we’re here to help! Our toll-free number is 1.800.913.0022.
For further resources see:
Break in service packages will be mailed out by March 24, 2023. These packages are for members who had a break in service as of December 31, 2022. You will have broken service and become a deferred member if you worked less than 350 covered hours in two consecutive calendar years.
The documents in this package are time-sensitive, so please be sure to review the contents at your earliest opportunity. Please contact us if you have moved, so we can forward your package to you.
This short, informative video explains your break in service options:
We will be mailing the 2022 T4A forms next week. If you have moved recently, please ensure that we have your correct mailing address so that there is no delay in getting your form to you.
We're pleased to announce that we've added a new feature to MemberConnect. With our most recent improvement, members will be able to see how their work history relates to their pension and sort by date, employer or benefit rate.
If you received your invitation and haven't signed up yet, we encourage you to activate your account.
We are gradually inviting members to join MemberConnect so we can monitor and refine the portal. If you haven't received your activation letter yet, we will be contacting you within the year. No need to call us unless you move, your invitation will be sent directly to you by mail and email.
To serve you better, we are updating MemberConnect and EmployerConnect Monday, Jan 23, 2023 from 4:30 pm to approximately 5:30 pm. During this time, you will not be able to log in to your account. We apologize for the inconvenience and look forward to serving you when services have been restored.
Our offices are closed at 3 pm on Friday, December 23, for the holidays. We will reopen on Tuesday, January 3, 2023, at 8:00 am, and we look forward to serving you upon our return. From all of us at the Plan Office, have a safe and happy holiday.
Please note we are experiencing a high number of pension member requests and experiencing staff shortages due to illness.
If you have contacted us, and are awaiting a response, a member of the pension team will get back to you as soon as we can. We thank you for your patience. If the matter is urgent, you can reach us by calling the pension department at 604.433.5862, or toll-free in BC at 1.800.913.0022.
You’re never too young to take steps in planning for your future. So, whether your retirement is coming up soon or is decades away, join us to learn about your pension plan options. This helpful 45-minute information session will cover a variety of topics, such as:
Date: Tues, November 8, 2022
Time: Noon (Pacific Time)
Register today to reserve your spot:
If you are unable to attend, sign up anyway as we will send a link of the recording to everyone who registered. All you need to attend the webinar is a device such as a computer, table or smartphone with internet access and sound.
We are pleased to present our Fall / Winter 2022 After Work newsletter. This newsletter contains important information about improvements to the pension and LTD plans, employer webinars, contributions during a leave of absence, retirement webinars and more. Please note, this edition has been split into two separate versions, one for active and deferred members and one for retirees.
MemberConnect invitations coming by mail and email
Our member portal, MemberConnect, has officially launched, and over the next year, we will be gradually inviting members to join MemberConnect, starting with active working members. The gradual rollout will help us monitor and refine the portal so we can better serve you.
No need to call us unless you move, your invitation will be sent directly to you by mail and email.